TERMS OF PURCHASE
These Terms of Purchase are the official legal binding agreements between our platform and all customers who place orders and complete purchases on this website. All users who browse the website, place orders, pay for products, and enjoy platform services shall be deemed to have fully read, understood, and voluntarily accepted all the terms of these purchase rules. These terms apply to all product transaction behaviors and service processes of the platform.
All products displayed and sold on our official website, including various scented candles, home fragrance products, Halloween decorative ornaments, and home atmosphere accessories, are all genuine products with qualified quality. We have the right to independently update product styles, adjust product prices, and optimize product combinations according to seasonal changes, market trends, and product iteration. All product prices displayed on the website are subject to the real-time pricing on the official product page.
The unified settlement currency of all orders on our platform is US Dollar (USD). All order payment, fund settlement, refund settlement, and fee calculation are based on US dollars uniformly. Customers can complete payment through the legal payment channels supported by the platform. After the order payment is successfully completed, the order contract relationship between the customer and our platform is officially established, and both parties need to perform their respective rights and obligations in accordance with these purchase terms.
After the customer successfully places an order and completes payment, our platform will start the order processing and product delivery process within the specified time. We adhere to the efficient delivery standard of 1-3 working days for order delivery. All confirmed paid orders will be sorted, packaged, and delivered within 1 to 3 working days to ensure the timeliness of order processing. There is no delivery time difference for global orders, and all regional orders enjoy the same delivery efficiency standard.
Customers shall ensure that the personal information and delivery information filled in during order placement is true, accurate, and complete, including delivery address, contact information, and postal code. The logistics delay, goods loss, order return, and other problems caused by the customer’s incorrect filling, missing information, and invalid address shall be borne by the customer independently, and our platform will not bear corresponding responsibilities.
All orders of our platform enjoy permanent global free shipping services, with no minimum order limit, no regional shipping surcharges, and no hidden logistics fees. All shipping costs of customer orders are fully borne by our platform. Customers do not need to pay any additional freight and logistics handling fees during the whole order transaction process.
Customers shall use the purchased products for legal personal home use and daily decoration scenarios. Any commercial resale, illegal use, and secondary processing of the purchased products that violate relevant regulations are prohibited. Our platform has the right to terminate the order service and refuse to provide after-sales guarantee for orders used for illegal commercial purposes.
In terms of after-sales rights and interests, all purchased products enjoy the 60-day return and refund service guarantee stipulated by the platform. Customers can apply for return and refund services within the valid period in accordance with the Refund Policy and Return Policy rules. All after-sales applications shall comply with the platform’s standardized processing procedures to ensure the orderly progress of after-sales services.
Our platform reserves the right to interpret, adjust, and update these Terms of Purchase. In case of policy adjustment and rule optimization caused by platform operation and legal updates, we will publish the latest terms content on the official website in a timely manner. The continued shopping behavior of users after the policy update is deemed to accept the latest purchase terms constraints.
In case of any dispute in the order transaction process, both parties shall first resolve it through friendly negotiation. If the negotiation fails, the dispute shall be resolved in accordance with the legal rules and platform official provisions, and the legitimate rights and interests of both parties shall be protected on the premise of fairness and justice.